Patient Relations Specialist (Medical Receptionist)

Patient Relations
Blaine, Minnesota
Posted 2 months ago

Today's Advanced Care. Yesterday's Personal Attention.

Professional Optometric Office in need of experienced medical receptionist to fill full-time position at our busy front-desk.

Established in 1979, Blaine Eye Clinic provides todays advanced care with yesterday’s personal attention. Our patients trust our family to care for their own. Our culture is centered on kindness, treating our patients and each other as we would want to be treated.

It is the responsibility of the Patient Relations team to make the patient feel welcome and valued, as they are the first and last interaction.  They represent Blaine Eye Clinic to every patient who walks through our doors or calls our office.  Their main duties are verification and entry of patient information & demographics, scheduling appointments and communicating with the patient and their insurance company as needed.  In addition, they will be responsible for maintaining working knowledge of all participating insurance plans in order to effectively process accurate payment posting to patient’s account. We are a busy and growing clinic looking for someone ready for a new challenge.

Qualifications and experience in the following is preferred.  We are always willing to train the right individual:

  • Working in a fast paced environment
  • Multitasking
  • Attention to detail and a willingness to learn
  • Proficiency with computers and other office equipment
  • Organization and prioritization skills
  • Teamwork mentality
  • Commitment to excellent patient care
  • Strong communication skills

Comprehensive Benefits, including but not limited to:

  • Six paid Holidays, closed major Holidays
  • 80 Personal (PTO) hours annually, additional after 1st year
  • Medical Insurance with optional HSA plan
  • Simple IRA with company match
  • Flexible Spending Account for Medical and Dependent Care Expenses
  • Employee option benefits managed by Aflac
  • Eye Care service provided by Blaine Eye Clinic
  • Discounted optical, contact lens products and services provided by Blaine Eye Clinic
  • Discounted optical, contact lens products and services for family provided by Blaine Eye Clinic
  • Continuing education and Certification allowance
  • Employee Recognition Program
  • Annual uniform allowance
  • Travel reimbursement
  • Competitive bonus structure
  • Birthday, anniversary and other fun perks and events for staff and families

Scheduling Requirements:

  • Regular and punctual attendance is an essential job function for this position
  • Availability for two evenings a week required
  • Saturday rotation, 7:30 – 12:00 PM
  • Restricted time off in the months of August and December

Job Features

Job CategoryFull-time Hourly
Status:Full-time
Salary/Wage:Competitive, starting $15 and up, based on qualifications
Benefits:Comprehensive Benefits, see posting for details

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