Frequently Asked Questions
Eye Exam Questions
Q: How often should I have an eye exam?
A: We recommend yearly eye exams for all patients unless you have a specific eye condition which, may require more frequent visits. Although you may not notice a change in your prescription, annual eye exams are important to check the medical health of your eye. Yearly eye exams are also important for those who wear contact lenses. The fit of your contact lenses must be checked to ensure they are fitting properly and not adversely affecting your eye health.
Q: How do I know if my child needs an eye exam?
A: All children should have an eye exam, beginning at 6 months. Through the InfantSEE® program, we offer complimentary eye exams for children between the ages of 6-12 months. Your child may not complain of any visual symptoms; however, a complete eye exam is the only way to ensure that your child is seeing as clearly as possible. Sometimes problems with school performance, coordination, and depth perception could be the result of an undiagnosed eye condition.
Q: Why do my kids need an exam when they get their eyes checked in school?
A: Though vision screenings are an excellent way for the school systems to pick up gross abnormalities in your child’s vision, they do not check for eye health problems. They also do not check for more complicated vision problems that may affect learning, especially reading. The only way to accurately detect problems that may affect your child’s visual performance is to have a comprehensive eye health and vision exam.
Q: How long will the eye exam take?
A: The length of your eye exam really depends on your specific eyes. An eye exam can range from 30 minutes to 90 minutes depending on what the doctor finds during the examination.
Q: What does the eye exam involve?
A: During your exam we will evaluate the health function of the following
- Eye muscles (Strabismus, otherwise known as “lazy eye”
- Pupils
- Intraocular pressure (Glaucoma)
- Cornea
- Crystalline lens (Cataracts)
- Retina (Macular degeneration, Diabetes, and other retinal problems)
- Optic Nerve head (Glaucoma)
- Refraction (Prescription)
- Peripheral vision
Q: Do you use the “puff test” at your clinic?
Q: Do I have to be dilated?
Q: Does Blaine Eye Clinic treat medical conditions like pink eye or foreign body removal?®
Scheduling Questions
Q: How do I make an appointment at Blaine Eye Clinic?
A: Easy. Just call us at 763.757.7000 and we will be happy to schedule this for you and your family members. You can also click on the schedule appointment button and our staff will be glad to contact you to schedule your appointment.
Q: Do I need to bring anything with me to my eye appointment?
General Questions
Q: Do you have optometrists or ophthalmologists? What is the difference?
A: Doctors of optometry are trained to examine, diagnose, treat and manage disorders of the eye or vision. They detect and diagnose eye diseases such as glaucoma, cataracts, retinal disorders, lid disorders, and infections such as conjunctivitis. They prescribe oral and topical medications to treat eye diseases. Pre- and post-operative care for glaucoma, laser, refractive, and cataract patients is provided by optometrists.
Optometrists’ training includes attending a university for their undergraduate degree followed by four additional years of optometry school. To earn their doctoral degree they concentrate specifically on the structure, function and disorders of the eye. While concentrating on the eye and visual system, optometrists also study general health in the human body. In addition to their formal, doctorate-level training, all optometrists participate in ongoing continuing education courses to stay current on the latest standards of care and to maintain their licenses to practice. Optometry is one of the only doctoral-level health care professions to require continuing education in every state for license renewal.
Ophthalmologists spend four years studying the body and its systems to earn their doctorate of medicine. From there they spend on average three years in an ophthalmology residency. Ophthalmologists diagnose and treat eye diseases just like optometrists, but they are also trained to perform eye surgery if needed.
Q: What is an optician?
A: An optician is a person who is specifically trained in the fitting and adjusting of eye wear. Most of our opticians are American Board of Opticianry (ABO) certified and regularly attend continuing education classes to keep up to date on the newest technologies.
Q: What is the difference between an eye examination at your clinic versus a chain retailer?
A: Many times, chain retailers put most of the emphasis on one part of the eye exam. This part is called the refraction, and it is how the doctor determines your specific prescription. Our clinic certainly performs refractions, but we also thoroughly evaluate your eye health. The problem with only performing a refraction is that the health of your eye is not evaluated. Conditions like diabetes and hypertension can be detected through a comprehensive eye exam. Having the internal health of your eyes evaluated is equally important as having the prescription checked.
Contact Lens Questions
Q: Is my prescription the same for both glasses and contact lenses?
A: No.The prescription for contact lenses required additional measurements of your eye; these measurements are performed during a contact lens fitting.
Q: What is involved in getting contact lenses?
A: Contact lenses need to be carefully fitted and matched to your needs and to your eyes. We, therefore, will need to perform a comprehensive vision and health exam as well as take measurements to properly fit your eyes with contact lenses. We will always ensure that your are comfortable about handling your lenses before we prescribe them and will provide you with written instructions as well..
Q: Can I wear contact lenses?
A: Most patients are able to wear contact lenses. Your doctor will be able to determine whether or not you would be a good candidate for contact lenses during your eye exam.
Q: Can children wear contact lenses?
A: As soon as the need for vision correction is identified, contact lenses are a viable option. With proper care and lens maintenance, infants, young children, teens, and adults of all ages can often wear contacts effectively..
Q: I have astigmatism; can I still wear contacts?
A: Astigmatism is a common vision condition. It is caused when the front surface of the eye, called the cornea, is not perfectly round. As a result, light is focused differently in the eye, leading to blurred vision. Contact lenses that correct astigmatism are called torics. They come in both soft and gas permeable contact lens materials. In addition, small amounts of astigmatism may be corrected with a regular, non-toric gas permeable contact lens.
Q: If I have dry eyes, are contact lenses still for me?
A: Great improvements have been made in contact lens materials. In the past, many dry eye patients could not tolerate contacts lenses. Now, they can be fit with numerous new types of contacts, especially ones that contain the newest polymers. These molecules attach to water, allowing the lens to resist deposits and function better. In addition, a regimen of warm compresses and artificial tears are beneficial to the contact lens wearer with dry eye.
Q: I have never worn contact lenses; will Blaine Eye Clinic show me how to insert and remove my contacts?
A: A Blaine Eye Clinic technician will instruct you on insertion and removal of your contact lenses before you take them home.Written instructions will also be provided to ensure that proper care and technique is continued.
Q: How long may I wear my contact lenses? Is it all right to sleep in them?
A: The amount of time it is safe to wear your contact lenses depends on the type of lens you are wearing. There are certain contact lenses that are designed to safely wear overnight. However, it is not okay to sleep in your contacts unless your doctor has specifically told you that this is safe for your particular eyes. Sleeping in your contact lenses increases your risk of eye infections, inflammation, and can potentially cause permanent vision loss.
Q: Do I still need glasses if I wear contact lenses?
A: Glasses are most definitely necessary, even if you have contacts. In the case of an eye infection or scratched eye, you would not be able to wear your contact lenses. A back up pair of glasses (with the most recent prescription) would be the only form of correction that would allow you to see properly until the eye problem has been resolved. It is also healthier for your eyes to go without your contact lenses at least one half hour in the morning and one to two hours in the evening.
Q: How long does it take to place and receive a contact lens order?
A: We have a wide variety of contact lenses in stock. If we do not have the brand or the amount that you need, we can order them. It typically takes 2 to 7 days for your lenses to arrive. Some lenses are custom made, so they may take longer. However, if it would be more convenient, we can have the lenses shipped directly to your house. *Direct shipping is available at no charge with a 12 month supply that has been paid for in full.
Q: How do your prices compare to those mail-order places?
A: We strongly recommend that you compare prices before ordering your contact lenses after a successfully fitting elsewhere. Our prices are very competitive. We also offer a trial pair if needed at no addition al charge. Most of our lenses have rebates available. (Note: We quote our prices before rebate unlike some of the mail order companies.) Please call our contact lens technician when you need to replace your lenses for more details.
Eye Surgery Questions
Q: Am I a candidate for LASIK?
A: There are multiple factors that will determine if you are a candidate for LASIK surgery. These include: the amount and stability of your prescription, thickness of your corneas, shape of your corneas, age, and your history of eye diseases. If for whatever reason you do not meet these criteria, there are alternatives to LASIK surgery which we can discuss with you during your appointment.
Q: I want to have cataract surgery. What do I need to do?
A: To determine your readiness for cataract surgery, you should have a comprehensive eye health exam. At that time we will assess if you have become visually compromised due to cataracts. Your eyes will need to be dilated to properly judge what stage the cataracts are at.
Optical Questions
Q: Can I get glasses from your clinic if I had my exam elsewhere?
A: Absolutely, provided you have a current and up to date prescription. The only exception to this rule is safety glasses (see below).
Q: Can I get prescription sunglasses from your eye clinic?
A: You may. Your selection is vast as you may choose from not only our sunwear collection, but also the entire eyewear collection. One of our opticians will assist you to select a frame that will work well with your type of prescription.
Q: Do you have a large selection of frames from which to choose?
A: A: We have a wide selection of frames at our clinic. See our Frames Gallery page. You will find frames starting at $59.00 all the way up through the high end designer lines that we carry.
Q: Is an appointment needed to pick out eye wear?
A: No, our optical area is open during our normal office hours, and one of our knowledgeable opticians is available to assist you. Most patients prefer the progressive lenses.
Q: How do progressive lenses differ from bifocals?
A: Bifocal lenses have two focal powers: distance and near while progressive lenses have all powers; distance, intermediate, and near.
Q: What is the difference between polarized and tinted lenses?
A: There is quite a bit of confusion regarding the different lenses available for outdoor use. Polarized lenses work very well if you enjoy time on the water (i.e., fishing, boating). Tinted lenses are available in various colors and are a bit less expensive. With either choice, you must request ultraviolet protection to protect your eyes from the damaging rays. Some of our patients like the Transitions® lens which automatically darken when you are in the sunlight. Your optician will assist you and show you demonstrations to make your selection successful.
Q: What is anti-glare coating?
A: Anti-glare, also known as anti-reflective coating (AR), is applied to your lenses as a final step in the lens manufacturing process. AR reduces light reflections on the surface of the lens and thus allows more light to pass through the lens. This allows you to see what you want to see and prevents light from being reflected off the back of the lens which causes glare. This reduces eyestrain and fatigue, giving you more comfortable and productive vision. It, therefore, helps eliminate halos and ghost images from oncoming car lights in the evening. This allows safer driving. AR is helpful for people who spend a great deal of time on a computer. You will also enjoy how much nicer your eyeglasses look without reflections.
Q: How long does it take to get my glasses?
A: Our labs always do their best to get the glasses/lenses returned in a timely manner. We typically allow 5 to 10 business days from order placement. Our labs will consistently perform quality control prior to releasing the frame/lenses to us. We also perform quality control before dispensing them to you.
Q: Do you guarantee my purchase?
A: We ask that you return to our office within 30 days of receipt of your new lenses if you are having any visual problems at all. Your new frame is covered by a manufacturer’s warranty for up to 2 years from date of purchase. Lenses are warranted for 1 to 2 years depending on the coatings applied to the lenses.
Q: What is the best way to clean & care for my eyeglasses?
A: Never clean your lenses dry. Always rinse them off with soap and water or use the lens cleaning spray that we provided when you purchased your glasses. Dry them off with a soft, clean cloth. Do not use tissues, or paper towels. The fibers in these may cause scratches. Even if your lenses look clean there can be mall dust particles on them and when rubbed without rinsing can cause small scratches in the lenses. Your lenses may be scratch resistant but no lens is scratch proof.
Q: Can I get safety glasses from your clinic?
A: If you have had your eye exam at our clinic you can get safety glasses through us. However, if you had your exam done elsewhere we will not be able to provide safety glasses for you.
Billing / Insurance Questions
Q: Will my insurance cover an eye exam?
A: Most medical insurance plans will cover one routine eye exam annually. This is may be the case even if you have a high deductible plan. Routine eye exams usually fall under the “preventative care clause” of your health plan, meaning deductibles often do not apply. Unfortunately, this is not true for all health plans. We will call your insurance company on your behalf one or two days before your appointment to verify your insurance coverage. If we find anything out of the ordinary, we will most certainly give you a call. If you would like to call in advance, use the number on the back of your insurance card and ask the customer service person for your “routine eye exam coverage.”
Q: Do you take my insurance?
A: We are providers for most insurance plans. Please refer to the insurance page for a detailed list. If you do not find your insurance plan on this list, it does not mean that we do not accept it. Please call your insurance provider to determine if we are in your network. If you have any questions, do not hesitate to give us a call.
Q: How much is an eye exam if I don’t have insurance coverage at your clinic?
A: If you have absolutely no medical coverage and are a new patient to our clinic, the cost of the eye exam is $235.00. If you are able to pay for this exam on the day of your visit, we are able to offer you a 20% discount. This would mean your cost would be $188.00. For a patient who has been seen at our clinic within the last 3 years, the cost would be $205.00 and $164.00 after the 20% discount. These are the prices for a comprehensive eye exam. Please see the “Eye Exam Related Questions” for a list of all the tests that are performed during a comprehensive exam at Blaine Eye Clinic. Also, if you have medical insurance of any kind, please inform the scheduler when you call. It is very possible that all or part of the exam could be covered. We will assist you in discussing your benefits with your insurance to ensure you receive the accurate coverage.
Q: How much will I have to pay if I get glasses or contacts?
A: We ask that you place at least half of your total down the day you place your order for glasses. You will probably prefer taking advantage of our prompt payment discount of up to 15%, however, allowing a nice discount. This applies for cash, check, and even credit cards. If you choose to split your bill in half, you will be asked to take care of the balance in full when your glasses are ready. If you purchase contact lenses, you will pay the fitting fee (if applicable) and at least ½ down on the supply of contact lenses. The other half is due when your contact lenses arrive. (It is usually to your benefit to pay in full for and order a year supply, however, as you not only receive your lenses at your home at no charge, but you also often will receive a rebate offering even more savings.)
Q: Do I have to pay my co-pay on the day I come in?
A: Yes. We collect all co-pays (if applicable) on the day you are seen.
Our Hours
- Monday: 8:30 A.M. – 5:00 P.M.
- Tuesday: 9:00 A.M. – 8:00 P.M.
- Wednesday: 8:30 A.M. – 5:00 P.M.
- Thursday: 9:00 A.M. – 8:00 P.M.
- Friday: 8:30 A.M. – 5:00 P.M.
- Saturday: 9:00 A.M. – 2:00 P.M.